Delivery & Returns
Selecting the Standard service ensures that you will receive the goods within 2-5 working days. The standard service costs £3.95 and a signature may be required on receipt.
Next Day Delivery
The next day service will ensure you receive the goods between 8am and 8pm Monday to Friday and 8am and 6pm Saturday, providing you place the order before 6pm. Orders placed after 6pm during Monday to Friday will be delivered within 2 working days. The cost of the next day service is £5.50 and a signature on receipt is always required.
Next Day Delivery is not available to the following postcodes - HS1-9, IV1-56, KA27-28, KW1-17, PA20-78, PH17-50, TR21-25, ZE1-3, BT, IM, JE, GY. These postcodes can take 2-3 working days for delivery. Next Day deliveries are not made on a Sunday and Bank Holiday
We are now delivering to many countries around the world, this service is currently FREE to all destination countries on orders over £25. We hope to offer an express service in the near future. Please see the International Delivery page for a full list of countries we deliver to.
No tracking is available on Standard International Orders and a signature may be required on receipt. If for any reason your parcel does not reach you in the stated time, please allow up to 25 working days from the date you have received your dispatch email to contact us, at which point we will be able to resolve your issue for you. Please email firstname.lastname@example.org with your order number and delivery details to help us resolve the issue as quickly as possible.
Custom or Import Charges are charged once an item has arrived in its destination country. Unfortunately, we have no control over what these charges are, as Import and Custom policies vary from country to country.
We would advise that you find out what these charges may be before you place your order.